Privacy Policy

About Us

This is a privacy policy for RES Inc. LookWAYup service, whose homepage is at To opt in or out of certain options, please contact us by e-mail.

You may contact us by mail at the following address:

RES Inc.
15 Antares Dr., #3B
Ottawa, ON K2E 7Y9

You may contact us by e-mail at . You may call us at (613) 864-7373.

Data Collection

Basic information

We log usage of the site using standard web server logs. This lets us see what word is being searched and on what site it was found. It also tells us what type of browser you are using and what preferences you have set with us. It does not tell us who you are, nor what specific page you were reading. This information is used for Web site and system administration, and for research and development and is not provided to others without privacy protection.


At the user's option, we will collect HTTP cookies, which allows us to determine your preferences and whether you are using the free or the full version. Cookies are also used to determine the version of the software you are using. If you block the use of cookies, some features may stop working.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Database logging

The LookWAYup application stores a subset of the search terms used, and most particularly those terms that were looked up but not found. These terms are collected in a relational database for the analysis of patterns. This helps us to add terms to the dictionary and improve the spelling correction programs. Web site owners can also see a summary of what words were looked up on their site.

Mailing registration

If you register with us, we collect the following information from you:

This may be used to contact visitors when their license expires and to transmit news and information related to LookWAYup to those who opt for it.

Policy Evaluation

Microsoft Internet Explorer 6 will evaluate this site's "compact policy" before accepting a cookie. If the "webmaster version" of LookWAYup is used by a site, LookWAYup preferences may be considered a persistent third-party cookie. This compact policy is considered satisfactory according to the rules defined by Internet Explorer 6.